Time to push the reset button
When I wrote my first blog about the "Sharing Economy" and how we needed to approach service delivery differently, I was certainly not expecting the global reset button to be pressed so firmly or so quickly or for that matter on such a scale. Still in business we must always play the hand we are dealt, not the hand we want. Many businesses will be scratching their heads through this time thinking about were to next, and what innovation can I turn to to re create my business. In my last blog, I talked about how the way the services of tomorrow would be consumed differently and that we had to undergo fundamental mind shifts in what and how we deliver them. The decimation of global tourism is a great example, New Zealand has been world leading in tourism with a clean green image and adventure toursim options that were unrivalled anywhere in the world. Then overnight, the borders came down and business are now either sitting in idle, hoping that we can share our bubble with